Order Status

💕 We're currently packing Mystery Scoop orders placed around September 12.
Compare this to your order date to see how close you are! Quick Ship orders ship within 2 weeks.

⏳ 6 weeks is our MINIMUM processing time, and shipping transit time comes after that. Right now, Mystery Scoop orders are taking about 7–8 weeks from order date to packing.

How long until my scoop ships?

📋 "Waiting in queue, not yet being packed" means your order is safely in line and hasn't been packed yet.

We pack orders in the order they were placed.
Every week after the date above = about 1 week until yours ships.

Example: ordered 2 weeks after that date? It should ship in about 2 weeks.

📦 Orders that include a Mystery Scoop ship together once the scoop is ready.

💕 No tracking number yet? That's normal. It appears once your order ships.